The COVID-19 pandemic situation has led to an increase in the need for masks and personal protective equipment against coronavirus transmission in Indonesia. The increasing demand has made masks very scarce in the market, compounded by irresponsible parties deliberately hoarding masks.

In response to the high domestic demand for masks, the government provides customs and/or excise facilities as well as tax facilities for 73 types of goods used for handling the COVID-19 pandemic, both commercial and non-commercial, one of which is masks. These facilities are provided for the central government, regional governments, individuals, legal entities, and non-legal entities. The facilities provided by the government include exemption from import duties/excise, VAT, luxury goods tax, and income tax article 22.

All submissions are done online with a fairly quick response time of only 2 working hours after the application is received completely and correctly. If you experience difficulties, you can contact an import and customs clearance service company like PT. Galatia Expressindo, which can assist in the process from importation to the release of goods.